Shipping;
42 GUITARS ships worldwide with the exception of Spain. Shipping rates in the listings are an estimate using the most economic way. Shipping costs can vary depending on carrier and services. For the countries & regions not listed, please contact us and we'll provide you with a quote. Customs, Import fees and other taxes (e.g. VAT) need to be paid by the buyer.
Shipments are insured up to a value of CHF 1'000.00
Note to US buyers:
We use Economy shipping to save you on shipping costs. This means that transit time of your ordered item can take up to 30 workdays. If that is too long, we can upgrade to priority shipping for an extra 30 Swiss Francs.
Note to Spanish buyers;
Due to some unpleasant expiriences, we have decided not to ship to Spain anymore. We're sorry about this, but we hope you will understand that we're not able to put hours into negotiations, writing messages and so forth, only to have the buyer back out of the sale at the very last moment.
Return Policies;
General Terms
Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.
Vintage Items can be returned after 7 days, new items after 14 days.
Transport Damage must be claimed with photografic documentation within 24 hours, in order to claim the damage to the shipping provider.
Fees and Charges
Buyer receives full refund in their original payment method less any shipping costs.
We will charge a 5% relisting fee on returned items. Thanks for your comprension.
Guarantees;
New Items are covered by the manufacturers limited guarantee. At least for 24Months.
Payment;
At the moment we accept payment by PayPal and Bank wire transfer.
Later on we will also accept Credit Cards.
