Information & Shipping Policy-
No Sales Tax and Free Worldwide Shipping on All Orders
Payment Options
Pure Effect Music accepts only the following payment methods: PayPal & International Bank Transfer.
Pure Effect Music Shipping & Return Policy
Shipping
We take great pride in ensuring your guitar arrives safely and promptly.
International Shipping:
We ship worldwide via DHL Express or FedEx International. Customs duties and taxes are the buyer’s responsibility. These costs are not included in your order and will be billed to you by the transporter during the customs clearance process or upon delivery.
Time:
Orders are shipped within 1–2 business days after payment is received and cleared.
All instruments are meticulously inspected, photographed, and securely packaged prior to shipment.
Returns
This item is sold As-Described and cannot be returned unless it arrives in a condition different from how it was described or photographed. Items must be returned to Pure Effect Music within 48 hours of delivery in original, as-shipped condition with all original packaging.
Return Window:
You may return the guitar within 48 hours of delivery for a refund, less shipping costs and restocking fee.
Condition:
Guitar must be returned in the exact condition it was received. Any damage, alterations, or signs of wear may result in a reduced refund.
Restocking Fee:
A 15% restocking fee will be applied to all returns. This covers international customs fees, handling, inspection, and potential loss of sales.
Return Shipping:
Buyer is responsible for fully insured return shipping using a trackable carrier. Please pack with care—including original packaging.
Non-Returnable Items
• Custom orders or modified instruments
• Items sold as-is or listed as non-returnable in the product description
Please visit www.pureeffectmusic.com for further information
